Overview: el777's privacy policy reflects our commitment to protecting your personal information. We only collect the data necessary to deliver the best possible gaming experience.
1 What Information Is Collected
When you register and use our services on el777, we collect certain necessary information. All data collection is carried out strictly within the scope of our privacy policy.
| Data Type |
What We Collect |
Purpose |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Communications & Security |
| Financial Information |
Mobile banking number, transaction history |
Deposit & Withdrawal Process |
| Technical Information |
IP address, device type, browser information |
Security & Fraud Prevention |
| Gaming History |
Betting history, game results, session data |
Service Improvement & Responsible Gaming |
Note: We never collect your bank account password, PIN, or full card number. If anyone asks for such information, they are not a representative of el777.
2 Purpose of Data Use
El777 uses collected data only for specified purposes. Data usage is limited and controlled in line with our privacy policy.
- To create and manage your account and ensure its security.
- To accurately process deposit and withdrawal transactions.
- To prevent fraud, money laundering, and other illegal activities.
- To complete age and identity verification (KYC).
- To deliver a personalized gaming experience and relevant offers.
- To improve customer support services.
- To support and operate responsible gaming programs.
- To comply with legal and regulatory obligations.
El777 never sells or rents your personal information to third parties for advertising purposes. This is a core principle of our privacy policy.
3 Data Storage & Security
El777 uses the latest technology to keep your data secure. Our privacy policy means there is no compromise on data protection.
- All data is stored using 256-bit AES encryption.
- Servers are under 24/7 security monitoring.
- Regular backups are performed and data loss prevention measures remain active at all times.
- Staff access to data is role-based and strictly limited.
- In the event of a data breach, users will be notified within 72 hours of detection.
Data Retention Period: Even after account closure, certain data may be retained for up to 5 years as required by law. After that period, it is permanently deleted.
4 Data Sharing Policy
El777's privacy policy is clear — we do not share your data with third parties, with a few specific exceptions.
- Payment Providers: Only the necessary information is shared with Mobile Banking, Nagad, or Rocket to process transactions.
- Game Providers: Minimal data required to operate games may be shared with game studios.
- For legal requirements: Data may be disclosed in response to a valid court order or official government directive.
- Fraud Prevention: Limited data may be shared with authorized security partners to detect fraudulent activity.
Outside of the cases mentioned above, el777 never shares your data. Our privacy policy makes no exceptions on this matter.
5 Cookie Policy
El777 uses cookies to enhance your experience on the platform. Cookie usage is transparent and controlled in accordance with our privacy policy.
- Essential cookies: For managing login sessions and core platform functions — these cannot be disabled.
- Performance Cookies: To analyze page load speed and overall user experience.
- Functionality Cookies: To remember your language, theme, or game preferences.
- Analytics Cookies: To understand how the site is used — you may opt out of this.
Cookie controls: You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.
6 Your Right to Privacy
El777's privacy policy gives you full control over your personal data. The following rights are available to you.
Right to Access
You may request a copy of your stored data at any time.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may close your account to have your data permanently deleted.
Right to Restrict Processing
You may request that the use of your data be restricted for certain purposes.
Data Portability
You can export your data in a machine-readable format.
Right to Object
You may object to the use of your data for specific purposes.
To exercise your rights: To exercise any of the above rights, write to us at
[email protected]. We typically process requests within 30 days.
7 Minor Protection Policy
El777's privacy policy takes a strict stance on protecting minors (under 18 years of age).
- El777 does not knowingly collect any information from minors.
- Age verification is conducted at registration, and access by minors is strictly prohibited.
- If a minor is found to have created an account, that account will be immediately closed and all associated data deleted.
- Suspected minor accounts will be investigated upon request from a parent or guardian.
A note to parents: If you suspect your child is using el777 or a similar platform, contact us immediately at
[email protected].
8 Third-Party Links & Services
The el777 platform may integrate third-party game providers and payment gateways.
- Third-party services operate under their own privacy policies, and el777 is not responsible for them.
- Payment providers (Mobile Banking, Nagad, Rocket) follow their own data protection policies.
- Game studios maintain their own separate policies applicable to their platforms.
- We recommend reading the privacy policy of any third-party service before use.
9 Privacy Policy Updates
El777 reserves the right to update this privacy policy as needed. We are committed to transparency whenever changes are made.
- Users will be notified of significant changes via email or in-account notifications prior to those changes taking effect.
- The updated policy will be reflected in the "Last Updated" date at the top of the page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you will have the option to close your account.
Update notifications: We will notify you in a timely manner of any significant changes to our privacy policy. Make sure your account has a valid email address on file.
10 Contact & Complaints
If you have any questions or concerns about our privacy policy, our support team is always ready to help.
- Live Chat: Log in to the el777 platform and chat with us directly — available 24/7.
- Email: [email protected] — responses are typically provided within 24 hours.
- Privacy complaints are handled with the highest priority.
- For serious data protection complaints, we will provide an initial response within 72 hours.
Direct Contact: For any questions regarding our privacy policy, write to us at
[email protected]. We will respond in your preferred language at a time that suits you.